Online Health Centre

Chat with Vetwell Rockcliffe Animal Hospital now via Video, Phone, or Message

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"Now Offering Veterinary Care from the Comfort of Your Own Home"

We Offer Telehealth

Our mission at Vetwell Rockcliffe Animal Hospital is to understand your pet needs and provide accurate guidance and advice. We can help you with numerous concerns, from puppy and kitten advice to behavioural and dietary consults to end of life discussions. We can also assist with determining the urgency of a situation and deciding whether your pet requires immediate care or whether you can wait to see your regular veterinarian or alternatively provide some management at home.

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"Meet with a Veterinarian via Message, Phone, or Video"

Book a Consultation

Book a one-one-session via video, phone, and message with a Veterinarian to handle your needs

Video Consultation with a Veterinarian $142.00

Video Communication

  • Video consultation with a Veterinarian
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our veterinarian to review
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
Phone Consultation with a Veterinarian $142.00

Phone Communication

  • Phone conversation with a Veterinarian. We call the number you provide at a scheduled time!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Any device using Chrome, Firefox, or Safari. An actual phone is required. Do not use Internet Explorer.
Online Training with Gen $100.00

Video Communication

  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.

About VetWell Rockcliffe Animal Hospital

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Dr. Sharon Quinn, a graduate of the Ontario Veterinary College (2004), purchased her first veterinary practice in Burlington in 2006 and recently launched a second facility under the brand of Vetwell, championing innovative hospital design with plans to implement non-traditional employment models.

Vetwell Rockcliffe Animal Hospital was founded on the principles of comfort, connection and transparency, our innovative open-concept animal hospital is designed to foster sense of connection and collaboration between pets, their families, and their healthcare team.

Our story begins with a vision to transform the traditional veterinary visit into a collaborative, transparent, and stress-free experience for both pets and their people. By allowing you to be as involved as you'd like to be in the diagnosis and treatment of your pet, we ensure that you're a part of your pet's health journey every step of the way.

Our facilities are equipped to offer comprehensive care for a wide range of pets, including dogs, cats, rabbits and other pocket pets.

How Our Platform Works

It's extremely easy to use our consulting platform. Follow the simple steps below!

Sign-Up

Get started with our platform by clicking the ‘Register’ button in the top right corner. There is no fee to sign-up!

Schedule Appointment

Once in the application, select your preferred communication channel (video, phone, or message) and select an available time slot. For messages, a time slot is not needed and our experts typically respond in 24 hours.

Communicate with your Expert

Our unique communication system provides a high quality video chat with an expert within the browser on your phone or desktop, no app install required! If you don`t have camera, our experts will call you on the phone!

Consultation Summary

Our experts provide a written summary of your consultation that`s available for you viewing at any time.

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